A short but insightful piece by Matthew Lynn in The Spectator. The opening paragraph:
There are lots of plausible explanations for Dame Sharon White’s failure at the department store and grocery chain John Lewis. The retail environment was too tough. Her predecessor expanded too quickly. During a cost–of-living crisis and with the shift to online shopping it was always going to be a very tough gig. Yet once you look a little deeper, the real explanation is this: the quango-cracy, of which she was a leading member, is useless at running a real business.
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