On 19.1.14 we made our first official complaint to the BBC, concerning a piece on Newsnight which breached 50+ BBC Editorial Guidelines.

The BBC’s response was nothing short of insulting, so we appealed.

The BBC’s response to our appeal was again insulting, so we took it to the next stage in the complaints process and that, too, was rejected. We’ve reluctantly joined the army of people who’ve concluded that the BBC complaints process is utterly unfit for purpose, and designed primarily to protect the organisation from those who fund it, license payers.